Medicare’s AI Push Snarls Patients and Doctors in Errors and Delays
Darius Tahir / kffhealthnews - Medicare is testing the use of artificial intelligence to preapprove several healthcare services. Federal health officials say prior authorization can help reduce fraud and contain costs. But doctors and patients describe the trial as “horrendous” and ful…
AI Summary: Reports show Medicare’s push to deploy AI in administrative and clinical workflows has inadvertently created errors and delays, snaring patients and clinicians in a tangle of misclassifications, coverage denials and technical glitches. The rollout highlights risks of scaling automated decision tools without robust testing, oversight and clear escalation pathways for frontline staff.
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